Method 5: … If the mouse worked previously, a software update or configuration problem might exist. Most mice have just two operations: right and left click. If the status of the battery is Good, the batteries most likely do not have to be changed. Below mentioned are the step in doing so efficiently. With advancing technology, Bluetooth mice have taken over as many people now prefer wireless mice instead of the wired ones. Method 2: Reinstalling the driver of the wireless mouse. Left-click is often referred to as “normal-click” or simply just "click". Step 1: On the Keyboard press Windows Key & X and select the option Device Manager. Note Not all devices have the Wireless tab. I bought another one but never used the mouse with the keyboard. Use Microsoft System Restore to go back to the last time the mouse was known to be working properly. well I lost the one that came with it but I still have the mouse from the original set. Onn wireless keyboard and mouse issues Model # ONA11HO087. the mouse has like a connect/pair button on it. I originally bought this and then ended up breaking the keyboard. While holding down the mouse buttons, turn the mouse back on. If you have a wireless computer mouse, the steps for resetting will vary slightly from resetting a wired computer mouse. This article was co-authored by Spike Baron.Spike Baron is the Owner of Spike's Computer Repair based in Los Angeles, California. See the input manufacturers section for a listing of links to mouse manufacturers. If your device does not have the Wireless tab, go to the next method. Your keyboard and mouse work by sending wireless signals to a USB receiver that came with your setup. To reset a wireless mouse: Turn off your wireless mouse. Many people still prefer the feel and precision of a traditional mouse over a laptop trackpad. On the Wireless tab, verify the status of the battery. After getting halfway through I realized you actually put the model of mouse in there so these are more general but address what you can do. The company should repair the mouse for you—or, more likely, send you a new one. Now there are different reasons because of which this issue can occur such as outdated, corrupt or incompatible drivers, power … If the suggestions above do not help resolve your issue or mouse software is not installed on your computer, we suggest trying to install the latest mouse drivers. Update mouse drivers. Hold down the left and right mouse buttons. With over 25 years of working experience in the tech industry, Spike specializes in PC and Mac computer repair, used computer sales, virus removal, data recovery, and hardware and software upgrades. For instructions on how to use Microsoft System Restore, refer to the HP support document Using Microsoft System Restore (Windows 10, 8). Often these programs are accessible by clicking a mouse icon in the Systray. However, some users have submitted reports where they see Bluetooth mouse connected but not working on their computers. This might be a small hub that plugs into a USB port with a wire, a small dongle similar in size and shape to a thumb drive, or a very tiny unit that is barely visible once you slide it into a USB port. The standard mouse has two buttons plus a scroll wheel in the middle (which also sometimes includes a button). How To Fix Mouse Right-Click If The Context Menu Is Not Working On Windows 10. Reset your wireless computer mouse. If your mouse is still in warranty, we recommend you contact the manufacturer and take advantage of it. A cheaper mouse may be rated for many fewer clicks. Solved Wireless Mouse Not Working in Windows 10: If the wireless mouse is not working or wireless mouse is getting stuck or freezes on your COMPUTER then you are at the right place, as today we are going to talk about on how to fix this problem. The most common method you could apply when the wireless mouse does not work is but reinstalling its driver. After that, the physical mechanism in the mouse button wears down, and it stops working correctly.